How it works

A simple process designed to stay quick, clear and useful.

The model is intentionally lean. You start with a free consultation, agree the support needed, secure the booking with payment, then send anonymised information for review.

Step 1

Free consultation

A 30-minute discussion to understand the concern, pressure points and whether the case is suitable for this model.

Step 2

Agree scope and fee

If you want to proceed, the service, fee and turnaround are agreed in writing so everything is clear from the start.

Step 3

Payment confirms booking

Once payment has been received, the booking is secured and the agreed timescale starts to move.

Step 4

Anonymised information

You send anonymised ABC charts, incidents and relevant background for review by secure agreed method.

Structured process and secure information handling
Information handling
  • Do not send resident names, dates of birth or NHS numbers
  • Do not send room numbers or identifiable screenshots
  • Only send the minimum necessary information for formulation and planning
  • Check that all documentation has been anonymised before submission